Payment Policy

Payment Methods

At AUTRIXAVO, we offer secure payment options for your convenience when purchasing our car organization solutions:

PayPal

When selecting PayPal as your payment method:

• You will be redirected to the secure PayPal payment page
• Log in with your PayPal credentials to confirm the payment
• Your order will be shipped to your PayPal address unless specified otherwise
• PayPal's buyer protection ensures secure transactions

Credit/Debit Cards

We accept all major credit and debit cards:

• Visa
• Mastercard
• American Express
• Maestro

Card payments are processed through PayPal's secure payment gateway, even without a PayPal account.

Transaction Security

Your payment security is our priority:

• All transactions are encrypted using SSL technology
• We never store your complete credit card information
• Our payment processing complies with PCI DSS standards
• Additional verification may be required for large transactions

Order Processing

Understanding our order processing procedure:

• Orders are processed during business hours (Monday-Friday, 9:00-17:00 GMT)
• Payment confirmation is sent via email
• Order processing begins after payment verification
• Orders placed after 15:00 GMT will be processed the next business day

Currency and Pricing

Important information about our pricing:

• All prices are listed in British Pounds (GBP)
• VAT is included in the displayed prices
• International orders may incur additional fees or taxes
• Exchange rates for international payments are determined by PayPal

Payment Issues

If you experience any payment-related issues:

• Contact our customer service team at ask@autrixavo.com
• Call us at +441313467763 during business hours
• Visit our office at 3 McEwan Walk, Edinburgh EH3 8FU, UK
• Use our contact form for non-urgent inquiries

Billing Information

Requirements for accurate billing:

• Provide complete and accurate billing information
• Ensure billing address matches your card details
• Update your account information if changes occur
• Contact us immediately if billing errors are found

Payment Confirmation

After successful payment:

• Automatic email confirmation will be sent
• Order number provided for tracking
• Receipt available in your account dashboard
• Payment status viewable in order history

Refund Processing

Our refund procedure includes:

• Refunds processed to original payment method
• Processing time: 3-5 business days
• Email notification upon refund initiation
• Full refund amount including VAT where applicable