Shipping Policy

Last updated: 22 February 2026

Free UK Mainland Delivery

At AUTRIXAVO, we offer complimentary standard delivery on all orders to UK mainland addresses. Our commitment to customer satisfaction includes reliable shipping services Monday through Friday.

Key Shipping Features:

  • No minimum order value required
  • Shipped from our Edinburgh warehouse
  • Free delivery to all UK mainland addresses
  • Delivery via DPD or Royal Mail
  • Standard delivery time: 2-4 working days
  • Order processing within 24 hours

Delivery Options

Service Delivery Time Cost
Standard Delivery (UK Mainland) 2-4 Working Days FREE
Express Delivery (UK Mainland) Next Working Day* £7.95
Northern Ireland 3-5 Working Days £9.95
Scottish Highlands & Islands 3-5 Working Days £9.95

*Orders must be placed before 2 PM Monday-Friday for next-day delivery. Not available on weekends or bank holidays.

Order Tracking

Every order is carefully monitored throughout its journey using our trusted delivery partners' tracking systems. You will receive:

  • Order confirmation email immediately after purchase
  • Dispatch confirmation with tracking number when your order leaves our warehouse
  • Regular status updates via email
  • Final delivery confirmation

You can track your order status at any time by:

  1. Using the tracking number provided in your dispatch email
  2. Logging into your AUTRIXAVO account
  3. Contacting our customer service team

International Shipping

Currently, we focus on providing exceptional service to our UK customers. International shipping options will be available in the future. Please contact our customer service team at ask@autrixavo.com for special shipping arrangements or queries.

Delivery Information

Orders are processed Monday through Friday, excluding bank holidays. Standard processing time is within 24 hours of order placement. During peak seasons or promotional periods, processing times may be slightly longer.

Our delivery partners will make multiple attempts to deliver your order. If you're not available, they will leave a card with instructions for rescheduling or collecting from your local depot.

You can provide special delivery instructions during checkout. Please ensure your delivery address and contact details are correct to avoid delays.

Contact Us

If you have any questions about our shipping policy or need assistance with your delivery, please don't hesitate to contact us:

+441313467763

ask@autrixavo.com

3 McEwan Walk, Edinburgh EH3 8FU, UK